Review Command Center
Monitor, respond, and analyze Apple Maps reviews across all locations
Total Reviews
187
↑ 12 this week
Avg Rating
4.3
↑ 0.2
Unresponded
8
⚠️ 4 urgent
Response Rate
96%
Above avg
Sentiment Breakdown
Positive68%
Neutral20%
Negative12%
Top Keywords
friendly staff (14)
great coffee (11)
quick service (9)
atmosphere (7)
price (6)
parking (5)
wait time (4)
expensive (3)
SM
Sarah M.★★★★★
Domin8 Coffee — Downtown · 2h ago
"Best coffee in the neighborhood. The new oat milk latte is perfect. Will definitely be coming back! The staff remembered my order on the second visit — that's the kind of service that keeps me coming."
AI-Generated Reply
Thank you so much, Sarah! We're thrilled you love the oat milk latte — it's been a hit. And you bet we remember our regulars. See you next time! ☕
JT
James T.★★★☆☆
Domin8 Coffee — Downtown · 1d ago
"Decent place but parking is a nightmare. They really need to sort that out. Food was good though — the breakfast sandwich is solid. Just wish I didn't have to circle the block 3 times."
AI-Generated Reply
Hey James, appreciate the honest feedback! Sorry about the parking situation — we're working on finding solutions. Glad the breakfast sandwich hit the spot though. Hope to see you again!
MG
Maria G.★★★★★
Domin8 Spa — Midtown · 3h ago
"The new menu items are amazing! Service was incredibly fast and the staff were so friendly. I booked the hot stone massage and it was life-changing. Already booked my next appointment."
AI-Generated Reply
Thank you, Maria! So glad you loved the hot stone massage. Can't wait to have you back at Domin8 Spa! 🧖♀️
DL
David L.★★☆☆☆
Domin8 Grill — Eastside · 5h ago
"Overpriced for what you get. Had to wait 20 minutes for a table even with a reservation. The steak was decent but not worth $45. Won't be coming back anytime soon."
AI-Generated Reply
David, we're sorry to hear about your experience. The wait time is not up to our standards, especially with a reservation. We'd love to make it right — please reach out to us directly so we can comp your next meal.
AK
Alex K.★★★★☆
Domin8 Coffee — Uptown · 2d ago
"Great spot for remote work. Fast Wi-Fi, plenty of outlets, and the cold brew is excellent. Only complaint is it gets crowded after 2pm and hard to find a seat."
AI-Generated Reply
Thanks Alex! We pride ourselves on being the best remote work spot in Uptown. Tip: come before noon for the best seat selection! 🚀